Book Summary Public Policy-Making by Anderson (1975)

Public policy making is a series of actions that a governmental body or its approved proxy perform in order to produce an output that addresses a problem. To arrive at an output the policy makers commonly flow through the following steps: Identifying the problem, policy formulation, policy adoption, implementation, evaluation. Public policy is not only what the government says it will do but what it does. Unlike private businesses where profit is measured in dollars, public business profit is measured in the positive impact it has on society less the cost in money and loss of freedom that it imposes. The sections below will describe the steps of public policy making with a focus on the idea that the customer does come first. <Click here to continue>

Anderson, J.E. (1975). Public Policy-Making. New York:Praegar.